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Returns don’t have to be difficult or expensive

National and global e-commerce brands partner with us to save money and make returns easy for customers.

 

PUDO is a flexible returns solution that is easy to set-up, significantly lowers the cost of returns, and includes a nationwide network of local return locations.

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Trusted by leading national and global
SaaS, retail and e-commerce brands.

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​Save money

You save money when your customers use PUDOpoint counters for returns. PUDOpoints are set up in existing stores that are local to your customers. Your returns are grouped together with those of other retailers and consolidated into a single pickup. This process saves significantly on shipping costs, compared to traditional mail returns.

Convenience

Make your customers happy. Eighty percent of your customers are only minutes away from a PUDOpoint counter. And with PUDO, you can quickly add locations wherever you need them most.

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Make it simple for customers

Customers get a convenient and paperless returns process with drop off points that are minutes away from home or work. Open early, late, weekends and holidays.

No Label = No Problem

Customers don't need a label to make their return. The customer just has to show the attendant at the PUDOpoint the information on their phone.

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Control

Partner with us. PUDO's system is inherently flexible. Our API is simple and can be integrated quickly. We follow your business rules while you save with our consolidation network. Once the connection is made, you can add more merchants or more locations as your business expands. Our reports make remote management and control of your returns process easy.

There is a PUDOpoint counter exactly where you need one

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With PUDO as Your Returns Partner,
Good Things Happen

Lowering your shipping rates is just the beginning. PUDO can help you lower your operating costs with a menu of responsible returns solutions. We can collect, store and redistribute your goods in an efficient, sustainable, charitable and cost effective way.

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Contact Us

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Simplify and Track your Returns Each Step of the Way

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During the returns process, your customer selects a nearby PUDOpoint returns location. They never have to leave your branded site.
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Your customer drops off their return at a nearby PUDOpoint, which is usually located in an independent local store. Your customer gets confirmation that the returns process is underway.
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The courier picks up all the parcels at the PUDOpoint. You save with consolidated shipping rates.
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You are kept informed at each step of the returns process. We follow your business rules and let you know when packages have arrived in our warehouse for sorting. You can issue refunds on your own terms and we can handle any of the additional steps in your returns process.
My PUDOpoint is only a 5 minute drive away!
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